The Last of Us Part 1 is now available on Steam, but not a lot of players feel that they’re getting their money’s worth. The main reason for this is the quality of the PC port is not up to par, disappointing many since it comes from major video game company Sony. If you are one of the gamers who bough The Last of Us Part 1 on Steam, we’re here to give you a quick guide on how to refund the game. Keep reading to learn more!
How to refund The Last of Us Part 1 on Steam
Steam is one of the top online gaming platforms where players can find a variety of PC games to purchase. One of the games growing popular on Steam right now is the PC port of The Last of Us Part 1. Although it took Sony a while to release the PlayStation exclusive for PC, gamers have been looking forward to it since it was first announced.
Unfortunately, the game did not live up to the expectations of many. The problem lies in the graphics and overall quality of The Last of Us Part 1 on Steam. Because of this, a lot of players are wanting their money back. Thankfully, Steam offers a refund policy for its users. It is important to note that you must meet certain conditions in order to be eligible for a refund.
READ MORE: Naughty Dog’s The Last of Us Part 1 on Steam is receiving Mostly Negative reviews – Here’s why
What is Steam’s refund policy?
If this is your first time requesting a refund on a Steam game, here is a quick explanation on the platform’s policy when it comes to refunds.
- One of the most common policies regarding refunds is you need to return the product within a certain timeframe.
- On Steam, you can request a refund for any game you purchased through the platform within the first two weeks or fourteen days of your purchase. Any game that exceeds this timeframe is automatically not eligible for refunding.
- The second criteria you need in order to meet Steam’s refund policy is the total playtime on the title is less than two hours. If you played the game for more than two hours, you will be unable to refund the title.
- Furthermore, there are exceptions to this policy. Some exceptions are if you received a ban from the game you purchased or if you didn’t buy the game from Steam.
READ MORE: Best settings for optimal gameplay in The Last of Us Part 1 on PC
Steps to request a refund for The Last of Us Part 1
Now that we got that out of the way, here are the steps to request a refund for The Last of Us Part 1 on Steam.
- Open up the Steam website in your browser or launch the desktop app.
- Log into your account.
- From there, click on your username in the top right corner. On the drop-down menu, click “Account Details”.
- Once you are on the Account Details page, click on “View purchase history”. This is found under the “Store & Purchase History” section.
- Look for The Last of Us Part 1 on the games listed and then click on it.
- Select the “I would like a refund” option.
- You can also provide additional comments if you want to elaborate on why you want a refund for your purchase.
- Check the box to acknowledge that you’ve read the refund policy for Steam purchases.
- Click on “Submit Request” once you have finalized everything.
READ MORE: The Last of Us Part 1 system requirements: Can your PC run it?
Wait for Steam to process your refund request
After submitting the request, it will take a few hours for the platform to review your refund request. Once the platform approves your refund request, The Last of Us Part 1 will be removed from your Game Library. The funds you used to buy the game will also reflect in your Steam Wallet or the original payment method you used.
https://www.youtube.com/watch?v=SMV61Z2XZwc&pp=ygUYdGhlIGxhc3Qgb2YgdXMgcGFydCAxIHBj
Steam usually approves refund requests so long as you meet the requirements of their policy. Hopefully, PlayStation is able to fix the issues with The Last of Us Part 1 on Steam and other PlayStation exclusives releasing to the PC (like God of War: Ragnarok!) won’t face the same issues at launch.
READ MORE: God of War: Ragnarok PC Requirements + Release update
Were you able to play The Last of Us Part 1 on PC? What did you think of the PC port? Let us know what you think and your overall experience in the comments below! For more content, stay with us, here at Spiel Times.
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