When you see red lights on your electrical device, the first thing that comes to mind is there must be a problem with it. The Amazon Alexa also has this feature. Sometimes, your Amazon Alexa device might show a red light ring, but don’t worry! Here we are going to talk about why your Alexa turns red, along with the troubleshooting and how to fix it. Stay with us!
Why is my Amazon Alexa red?
Amazon devices like the Echo transmit a variety of information through their indicator rings. A red ring isn’t as horrible as you might imagine in this specific situation.
A red ring is an indication that tells you that your Echo Device’s microphone is off. When the red light is on, the Echo will also cease responding because it can no longer hear voice commands and wake words.
This no-microphone mode may occasionally be intentionally activated for privacy reasons, but it may also turn on accidentally, especially if you move an Echo device around. You can quickly fix it by following these few simple steps:
Step One
- Go to your Alexa device and look for the microphone button. It is a little microphone icon or a circle.
- The button is typically visible and located on the top of your Echo.
- Try pressing it to see if the red ring goes away.
- Give Alexa a short speech command to make sure your Echo is operational.
Step Two
If you followed through with step one and still have the problem, try restarting your device by unplugging it from the outlet. Wait for 20 seconds and then replug the device.
If the problem still persists, move on to the next step.
Step Three
Certain bugs or issues in earlier software versions for the device may still exist. As a result, your red light can suddenly turn on. You could fix any troubleshooting and, ideally, get rid of the red ring light by updating the software version your Echo device is using.
- Open the Alexa app and tap Devices.
- Go to Echo & Alexa and select your device.
- Tap the Settings button and select About.
- Update your software if there is an update available.
Step Four
Make sure your Amazon device is connected to your Wi-Fi network by checking your Wi-Fi connection. This can occasionally result in issues with how Alexa responds to orders and shows the red light.
- Make sure the Echo is within range.
- Try to disconnect and reconnect it to your Wi-Fi.
- You can also reset your Wi-Fi router to make sure that your connection is up.
Step Five
If you have followed through all the steps above and your Amazon Alexa still showing red light, it might be a hardware problem.
Look for physical damage to your Echo. A dent or drop could be interfering with the microphone’s functionality which leads to your device’s microphone turning off.
The red light problem should be fixed simply by following steps one to four above. But if it turns out to be a physical error, then there is nothing much you can do but bring the device to a service center.
There you go! Simple steps to fix your Alexa turning red problem. Keep calm and follow the steps. It should fix your device in no time!
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